I've been in my new position as receptionist since March 29th, with one week of company wide orientation, the start of my official training as receptionist began April 5th, it was for 2 weeks. The real start of my first week "on my own" was this past Monday the 19th. Aside from routing the calls and greeting anyone who comes in + our policy that everyone needs a guest badge of sorts and an escort into the building. I've handled one or two replacement employee badges (another of my permanent duties is the making of the badges) I also input mileage data for all of the company cars. I take in and distribute all incoming mail, and I stamp and ready all outgoing mail. I feel as though I'm on top of these duties with little to no need for assistance (sometimes questions about badges and some squirrely phone calls)Also as an aside, we're moving into a new building in June wherein I'll have a new phone system to learn, new extensions, make new business cards for everyone, AND next week I'll have a lot of new badges and paperwork for some people who just got hired. What sucks is that I've heard from some co-workers that my predecessor was often very busy. I'm a little bit concerned about this. Part of me thinks that these tasks are just very simple and there's a possibility that I'm not say ... milking it? Or taking my sweet time? But I fear that I look bad, that my coworkers think I'm not doing enough. I've composed an email to my 2 direct supervisors, but I wonder if here, technically, my 3rd official day as receptionist... is it too soon?
Here is what I have written: (Caroline was the prev. receptionist)
"I was wondering what duties Caroline was in charge of. I’ve been keeping on top of the Vehicle reports, making sure all of the mail is getting out, asking questions when needed, routing all the calls etc. While sometimes I do get a nice surge of information to input, other times it can slow down. I know that next week is new hire orientation and I will have a lot on my plate, I’m looking forward to it. I also know that when we move into the new building it’ll be a fun period of adjustment, getting to know the new system, making the business cards etc. I guess the whole purpose of this email is to find out, what sort of permanent activities would you like me to take on? Either now or once we’ve moved. Although with the transition to the new building I realize new responsibilities are going to make themselves known and we just won’t know what they are until we get there. Ultimately I want to let you know I’m ready to help out as much as I possibly can and anything you need to send my way, please do so. I’ll keep in touch if for some reason I get too much going on at one time. "
And lastly, advice/gripe: Caroline used to provide candy. I've heard this, and I was told whether or not I want to, that that's up to me. Caroline also used to bake a cake for EVERY SINGLE BIRTHDAY in the office. Now, if we were an office of 10-20 people sure that'd be reasonable. But this is a 300+ employee operation. I have 20 birthdays for the month of April alone. I do not have the money budget or the time budget for candy and cakes. I also feel like this is making me look bad or causing some kind of resentment. AND I don't relly like having candy available, if it's in front of me I'LL eat too much of it and I don't need that. I'd prefer if when I can afford it to offer them fresh cherries or pistachios. I don't know what to do... I need advice!